Emotional Intelligence for Managers
Emotionally intelligent individuals are more likely to put their feelings into a wider context and to look for connection and associations between what they are feeling and the links that this has to...
View ArticleManaging Your Emotions in the Workplace
We often think of various emotions as being either positive or negative. Consequently, we usually judge love, happiness or joy to be ‘good’ emotions, while considering anger, guilt or fear to be...
View ArticleDeveloping Emotional Intelligence: Examples of Defensive Behavior
Individuals who are emotionally intelligent on a more ‘balanced’ or ‘rounded’ basis, tend not only to be more aware of their feelings but look to act upon them or channel them in a way that is...
View ArticleWhat are Interpersonal Skills?
“Interpersonal skills” is a catch-all phrase often used to describe peoples’ capacity to interact with others successfully. In general, we can therefore say that interpersonal skills are...
View ArticleUsing Different Emotional Intelligence Styles
Some people believe that having emotional intelligence is a skill to be learned or is about developing some particular competencies such as listening more attentively or showing greater empathy for...
View ArticleAre Our Emotional Reactions In-Born or Learned?
Not all psychological researchers and theorists believe that our emotions are biologically pre-wired. A large body of opinion suggests that we must learn, experience and express our emotions over...
View ArticleBuilding Rapport with Others
Building rapport is the process of establishing a harmonious relationship with someone so that the relationship feels as close as possible to being a friend. Good rapport can therefore be helpful in a...
View ArticleEmotional Intelligence – a Critical Workplace Skill
For many decades, it has been the view of the majority of people in senior leadership positions that individuals should be promoted mainly based on their knowledge and general intelligence. This...
View ArticleThe Benefits of Emotional Intelligence in the Workplace
An employee with low emotional intelligence can negatively impact a workplace and their team members leading to poor morale. Examples of low emotionally intelligent behaviour includes; not being able...
View ArticleWhat You Need To Know About Emotional Intelligence
In recent years there has been a shift away from the importance of IQ in the working world and a strong focus being put on EI. But what is EI (or EQ for Emotional Quotient as it is sometimes called)?...
View Article
More Pages to Explore .....